Get in Touch With Us

Got a question about how sweepstakes coins work, noticed something on the site that needs a second look, or want to flag a new sweepstakes casino we haven't covered yet? This page explains the best way to reach us and what you can expect once you do.

How to Send Us a Message

Email is the most reliable way to contact our editorial team. Write to us at [email protected] and a member of the team will read your message personally — we do not rely on automated replies to stand in for a real answer.

To help us route your message quickly, it helps to mention upfront what your enquiry relates to: a specific operator such as Spinblitz, Crown Coins, Lone Star, or another platform we cover, a general question about how the sweepstakes model works, or a correction to something you've read on the site.

What We Can Help With

We cover new sweepstakes and social casinos operating on the dual-currency model — Gold Coins for casual play and Sweepstakes Coins that may be eligible for prize redemption. Common reasons readers get in touch include:

• Questions about a specific site — how a welcome offer works, what states an operator serves, or how redemption thresholds are set. We do not have real-time access to any operator's live terms, so we always recommend confirming current details directly with the platform before signing up.
• Corrections and accuracy flags — sweepstakes casino terms, eligible states, and promotional offers change often. If you spot something on this site that looks outdated or incorrect, we want to know so we can review it.
• Content suggestions — if there's a topic, comparison, or newly launched platform you think belongs on the site, tell us what you have in mind.
• State availability queries — because sweepstakes casino access is decided state by state and can change with little notice, readers often ask us to double-check whether a platform still serves a particular state. We'll point you toward how to verify this yourself with the operator, since availability lists move quickly.
• Responsible play concerns — if you or someone you know is finding play difficult to control, mention this in your message and we will point you toward appropriate support resources.

Questions We Can't Answer for You

We're a comparison and review site, not an operator, so there are a few things we're not able to help with directly:

• Account access, verification status, or redemption processing for any specific platform — these all sit with the operator itself, not with us.
• Whether a particular sweepstakes casino is "legal" for you personally. Laws vary by state and change frequently, so we can explain the general framework, but we can't give a definitive legal answer for your situation. Check the operator's own terms and your state's current rules if you're unsure.
• Guarantees about odds, payout speed, or prize value on any platform — outcomes in casino-style games are always a matter of chance, and no operator can promise a result.

If your question touches on any of these, we'll do our best to point you in the right direction, but the final answer will usually sit with the operator or with your state's relevant guidance.

What Happens After You Reach Out

Every message is reviewed by an actual person on our team, not a script. We aim to respond within a couple of working days, though it can take a little longer during busier periods. If your enquiry needs input from more than one person on the team, we'll let you know that a fuller answer is coming rather than leave you waiting without a word.

Before You Write In

A quick check can sometimes save you a round trip:

1. If your question is about a specific operator's current welcome offer or eligible states, check that operator's own site first — terms and state lists can change without much notice.
2. If you're looking for a broader rundown of options, our Best Non GamStop Casinos 2026 page may already answer what you're after.
3. If you're flagging an error, include the page and the detail you think is wrong — it helps us fix it faster.

A Note on What This Site Does

Sweepstakes Casinos is an independent comparison resource covering new sweepstakes and social casinos. We research publicly available information about each platform's coin system, welcome offers, and promotional structure, and we may earn a commission when readers sign up through certain links — this never affects how platforms are ranked or reviewed. We're not able to process redemptions, verify identities, or resolve account disputes on behalf of any operator; those requests need to go to the platform itself.

Thank you for taking the time to read this far. Whether it's a correction, a question, or a suggestion for what we cover next, we're glad to hear from you.